Shipping & returns

Shipping

Rates

Free shipping on orders over $50. Shipping options and rates below that are calculated at checkout based on your delivery address and the weight of your order.

Order tracking

You will receive an email with your tracking number once your order ships.

Returns

Return policy

30-day returns on unused, unopened parts in original packaging and resalable condition. Installed or used filters can't be returned.

How to return

To initiate a return, email sales@helixpremiumparts.com with your order number and the items you would like to return, or use the contact form.

Refunds

Refunds are issued to your original payment method. Shipping costs are non-refundable.

Damaged or incorrect items

If you receive a damaged or incorrect item, contact us at sales@helixpremiumparts.com with your order number and a description of the issue.